FAQ Page

Frequently Asked Questions

I've kept prices down as far as possible. Also, there are no monthly fees, something that many other companies will charge above the initial creation of your website. The price here is what you will pay and no more. You'll get free website hosting for the lifetime of your website and a free .co.uk domain name for the first year.

Your domain name can be whatever you want it to be, providing it is available. You get a free .co.uk domain for the first year to get you up and running. If you want a different domain name - .com, .net, .info, for example - that will incur an additional cost. After the first year, your domain name will be renewable every 2 years at the standard cost - currently £11.99 per year. Other types of domain name may cost more to purchase and renew. Please enquire for more information.

Generally speaking, you do. Websites and print work will be created with holding text in place, and you provide the copy. I can advise on the wording for your items, and provide a bespoke copywriting service if you wish at an additional cost.

A Content Management System (CMS) is a way for you to update your own website whenever you want in your own time. It is a great way of keeping things fresh and up-to-date, and particularly useful if want to add regular content updates such as news items or blog entries. Google and other search engines like your content to be updated regularly, so this one way of helping you to optimise your website for search engines.

Search Engine Optimisation -SEO - is the process of optimising your website so that it appears towards the top of search engine results (Google, Bing, etc.). Google is by far the biggest and most widely used search engine, and they have several ways of assessing a website: it needs to be relevant, authoritative, readable and well-coded. I optimise the coding of your wesbite using modern standards of coding. Relevance comes from the text you use. Authority gnerally comes from how useful people find your information - so, the number of times it is shared and the amount of quality links back to your site from other sites. This will depend on the content of your website. So:

  • Write good quality, useful content that uses words and phrases likely to be used by people who search for your services;
  • Make it easy for people to share your content (I'll do that bit for you)
  • Keep doing it, through regular updates and promotion. Your website is like a store front and needs continuous promotion even after it is built.

For printed items: You will be supplied with a proof copy before your item goes to print. It is your responsibility to thoroughly check the item for any mistakes and to sign off on this before it goes to print.

For websites: If there is a minor mistake in your text, I will correct it free of charge. Minor textual changes are also free. Alternatively, why not choose a website with content management? This will allow you to edit images and text on your website at any time.

You will need to have a license to use any images required in your products, otherwise you may infringe copyright. I am happy to provide images for you with the required license at no extra charge. You are also free to provide your own - these should be sent as .jpg files only, not embedded in a Word document or similar. Resolution should be at least 300dpi for printed products, 72dpi for websites.

I can produce a logo for your therapy business. We'll have a chat about your ideas and how you want to present yourself, and I'll come back to you with some suggestions.

From going to print to delivery takes 7 working days. Shorter times are available but there will be a surcharge for faster postage. Design time can vary depending on your product - please give me as much notice of your requirements as possible.

I can produce a logo for your therapy business. We'll have a chat about your ideas and how you want to present yourself, and I'll come back to you with some suggestions.

I accept payment via Paypal or bank transfer. Paypal will allow you to use any credit or debit card to make payment, even if you do not have an account.

Simply contact me to arrange a callback or Skype meeting and we can get things started!